Contact Us
Carolinas HealthCare System Blue Ridge
2201 South Sterling Street
Morganton, NC 28655
Main Number: 828-580-5000
Email: info@BlueRidgeHealth.org
Problems with this website: email to this address
Share Your Patient Experience
At Carolinas HealthCare System - Blue Ridge, we strive to provide the best care and experience for patients and their families. Help us meet our goal by telling us about your patient experience. For example, you can share something your caregivers said or did to make your experience more positive.
By submitting your story and/or picture, you are granting Carolinas HealthCare System - Blue Ridge the right to use the story and image to promote meaningful patient experiences. Nothing encourages our healthcare professionals more than to hear directly from patients and patient families. Thank you for your submission!
The Carolinas HealthCare System Blue Ridge Patient Experience Form
Telephone Directory
Carolinas HealthCare System Blue Ridge - Morganton
828-580-5000
Carolinas HealthCare System Blue Ridge - Valdese
828-580-2251
Behavioral Health Services
828-580-6403
Blue Ridge HealthCare Foundation
828-580-5356
Blue Ridge Radiology
828-433-1235
Cancer Center
828-580-7536
Cardiac Cath Lab
828-580-6539
College Pines Health & Rehabilitation Center
828-580-6800
Grace Heights Health & Rehabilitation Center
828-580-7000
Grace Ridge Retirement Community
828-580-7300
Healthy @ Home
828-580-6450
Imaging Center
828-580-6900 - Morganton
828-580-7611 - Valdese
Mammograms (Ladies Health Pavilion)
828-580-5235 or 828-580-5282
Outpatient Surgery
828-580-6262 - Morganton
828-580-7680 - Valdese
Phifer Wellness Center
828-580-6600
Rehabilitation Services
828-580-7592
Respiratory Care
828-580-6580
Southeast Pain Center
828-580-7620 - Valdese
Women & Children's Center/Nurseries
828-580-6303
Wound Healing Center (Valdese)
828-580-7563
Complaints/Concerns:
If you have a concern about the care you receive while a patient at Carolinas HealthCare System Blue Ridge that has not been resolved by the staff providing service to you, please call the Patient Relations Department, Monday through Friday, 8:30 a.m. to 5 p.m. at Valdese 828-879-7518 or at Morganton 828-580-5599. The presentation of a complaint will not have an adverse effect on a patient’s current care or future access to care at Carolinas HealthCare System Blue Ridge. Complaints can also be directed to:Division of Health Service Regulation at 800-624-3004
Acute Care Licensure & Certification
2712 Mail Service Center
Raleigh, NC 27699-2712
Or
An Ombudsman at 828-322-9191
Western Piedmont Council of Governments
P.O. Box 9026
Hickory, NC 28603
Or
The Joint Commission at 800-994-6610
Office of Quality Monitoring
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
complaint@JointCommission.org