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Carolinas HealthCare System Blue Ridge

2201 South Sterling Street
Morganton, NC 28655

Main Number: 828-580-5000


Problems with this website: email to this address


Share Your Patient Experience

At Carolinas HealthCare System - Blue Ridge, we strive to provide the best care and experience for patients and their families. Help us meet our goal by telling us about your patient experience. For example, you can share something your caregivers said or did to make your experience more positive.

By submitting your story and/or picture, you are granting Carolinas HealthCare System - Blue Ridge the right to use the story and image to promote meaningful patient experiences. Nothing encourages our healthcare professionals more than to hear directly from patients and patient families. Thank you for your submission!

The Carolinas HealthCare System Blue Ridge Patient Experience Form

Telephone Directory

Carolinas HealthCare System Blue Ridge - Morganton

Carolinas HealthCare System Blue Ridge - Valdese

Behavioral Health Services

Blue Ridge HealthCare Foundation

Blue Ridge Radiology

Cancer Center 

Cardiac Cath Lab

Grace Ridge Retirement Community

Healthy @ Home

Imaging Center
828-580-6900 - Morganton
828-580-7611 - Valdese

Mammograms (Ladies Health Pavilion)
828-580-5235 or 828-580-5282

Outpatient Surgery 
828-580-6262 - Morganton 
828-580-7680 - Valdese

Phifer Wellness Center

Rehabilitation Services

Respiratory Care
Southeast Pain Center
828-580-7620 - Valdese

Women & Children's Center/Nurseries

Wound Healing Center (Valdese)


If you have a concern about the care you receive while a patient at Carolinas HealthCare System Blue Ridge that has not been resolved by the staff providing service to you, please call the Patient Relations Department, Monday through Friday, 8:30 a.m. to 5 p.m. at Valdese 828-879-7518 or at Morganton 828-580-5599. The presentation of a complaint will not have an adverse effect on a patient’s current care or future access to care at Carolinas HealthCare System Blue Ridge. Complaints can also be directed to:

Division of Health Service Regulation at 800-624-3004
Acute Care Licensure & Certification
2712 Mail Service Center
Raleigh, NC 27699-2712


An Ombudsman at 828-322-9191
Western Piedmont Council of Governments
P.O. Box 9026
Hickory, NC 28603


The Joint Commission at 800-994-6610
Office of Quality Monitoring
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

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Contact Info